At Alchemy Skin Clinic, your privacy is treated with the same care and attention as your skin. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, use our services, or engage with us.

1. What Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other contact details when you fill in a form or book a consultation.
  • Medical Information: Relevant health and treatment history, only when voluntarily provided, to ensure we offer safe and suitable services.
  • Website Usage: Non-identifiable data (e.g., cookies, IP address, browser type) to help us improve your experience on our site.

2. How We Use Your Information

We use your information to:

  • Provide and personalise treatments tailored to you
  • Manage your bookings and consultations
  • Respond to your enquiries
  • Send appointment reminders and updates (only with your permission)
  • Improve the content and functionality of our website
  • Comply with legal and regulatory obligations

3. Sharing Your Information

Your privacy matters. We do not sell or rent your data. We may share your details with trusted partners only where necessary to deliver our services (e.g., booking software) and only under strict confidentiality agreements.

4. Storing and Protecting Your Data

Your data is securely stored and protected through appropriate technical and organisational measures. We retain your information only for as long as necessary for the purposes outlined in this policy or to meet legal obligations.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (where legally permitted)
  • Withdraw consent for communications at any time

To exercise your rights, please contact:

info@alchemyskinclinic.co.uk

6. Cookies

Our website uses cookies to enhance your experience. You can control your cookie preferences via your browser settings.

7. Changes to This Policy

This Privacy Policy may be updated occasionally to reflect changes in regulations or our practices. The latest version will always be available on our website.

Contact Us
If you have any questions about this policy or your data, please don’t hesitate to get in touch.

Alchemy Skin Clinic
Buckinghamshire, UK

info@alchemyskinclinic.co.uk